Refund Policy
Last updated August 2026
There's a free 7-day trial with every feature unlocked and no card required, so you can be sure Kapshot is right for you before you pay.
The promise
If you buy and you're not happy, email help@kapshot.com within 14 days of purchase and we'll refund you in full. No interrogation. At this price, we would rather you leave happy than stay annoyed.
How it works
Refunds are issued to your original payment method via Stripe and typically appear within 5 to 10 business days. Your license key will continue to function; deactivating it is on the honor system.
Contact
For anything refund-related, reach a human at help@kapshot.com.